Operations

Business Process Re-engineering

Applause provides business process improvement through the use of Artificial Intelligence and Automation in order to refine an organization's procedures to bring a better product/service to their customers, minimize costs, maximize output, and improve efficiency across the different functions of the organization.

Our Business Process Improvement solutions target minimizing costs, maximizing output, and improving efficiency with a track record of proven results across multiple industries. Our technology  partners support us in the provision of the latest AI platforms and tools.

We ensure that the client’s process owner understands and leads the change in order to instigate awareness across the organization. 
We utilize a phased systematic approach application of BPI to avoid service/product disruption, and prevent reverting back to the old process.
 
We Understand the existing process, its gaps and pitfalls, optimize the process by re-engineering the key steps, then Implement the new process and finally measure the change impact.
 

 

Results

20%
Reduction in Operating Cost
3.5M
Increase in Sales Revenue
1st
Bank to implement new system

Throughout our journey, we have supported clients to deliver significant value with measurable impact across the key areas that constitue their costs, achieving stellar results depends heavily on the baseline and on the degree of change the client is willing to undertake.

My job has become very interesting since the focus is not longer on administrative tasks but on the core operations. 

Mary,  Finance Department Executive.

Interested in working with us?

If you are creative, motivated and looking to pursue
a rewarding career and progress in a diverse
environment, join us.