We are Applause
Hello.
We help public sector organizations find practical solutions and make better decisions.
Applause is a consulting firm focused on research, strategy and specialized support that drives real results.
Our clients
Our services
From strategy to certification, we support organizations at every stage of improvement.
Strategy and transformation
Strategic roadmaps for efficiency, innovation and growth.
Explore02Governance
Policies, SOPs and audits that strengthen compliance.
Explore03Customer experience
Data-driven customer journeys and service design.
Explore04Human resources
Talent, competency and performance frameworks.
Explore05Training
Training programs from needs assessment to impact.
Explore06Innovation
Innovation strategy, workshops and prototypes.
Explore07Government excellence
Award submissions, coaching and mock assessments.
Explore08Quality management
ISO audits and certification preparation.
ExploreGovernment ExcellenceOnline now
Talk to Leana.
Our AI excellence coach. Describe the initiative you want to submit for DGEP and she shows you what is strong and which evidence is missing.
Talking is free. The full written report is AED 100.
Chat with Leana- 8service lines
- 40+specialist services
- 10flagship projects in the UAE
Case studies
Dubai Police
Specialist competency framework
Building a competency bank for every specialist role in the force.
Smart Dubai
Population forecasting
Helping the city plan housing for future population growth.
Emirates NBD
Back-office automation
Speeding up international and local transfers.
How we work
We offer three flexible engagement models, so every project gets the right level of support.
Remote support
Guidance, troubleshooting and consulting delivered virtually.
On-site support
Our consultants working at your location, alongside your team.
Deliverable based
A defined scope with agreed outcomes and timelines.
Not sure which model fits? Our team will recommend the right approach for your project.